Words

“ As in any successful organization, we try to find the right people, inspire them, and trust them to do a great job. It can be difficult and frightening to let go, but the rewards are always greater than the risks. When we empower others, we build capacity that did not previously exist. For me the hardest part to learn has been that such empowerment must carry with it the understanding that they will do things their way, not my way, and to learn that this is okay, because there is always a collection of successful ways to do any one thing, not just one way. And the greatest reward is seeing that sometimes, when people do things their way, it turns out to be a better way, which is good for me, good for them, and most important, good for the company. Sometimes it doesn’t, and that’s disappointing. But it’s not the end of the world. ”